Disclaimer
While online counselling can be highly beneficial for many individuals, it is not suitable for all mental health concerns. Some conditions require intensive, in-person intervention to ensure safety and provide the most effective support.
In particular, individuals experiencing severe mental health disorders, such as psychosis, or those expressing suicidal ideation, should seek immediate, face-to-face care.
Online counselling platforms may not offer the urgent crisis intervention necessary in these situations (Barnett & Kolmes, 2016).
If you are in crisis or experiencing severe mental health symptoms, please seek immediate help through one of the following services:
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Emergency services: Call 000 (Australia) or go to your nearest emergency department.
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Lifeline: 13 11 14 24/7 crisis support and suicide prevention.
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Beyond Blue: 1300 22 4636 support for mental health and wellbeing.
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Suicide Call Back Service: 1300 659 467 professional phone and online counselling for people affected by suicide.
If you are located outside Australia, please contact your local emergency services or crisis helpline in your area.